Terms & Conditions

About Us

Our Site is operated and owned by The Mind-Body Bridge whose main address is 7/2 Canal Street, Milton Keynes, MK9 4BP and whose website is http://www.themindbodybridge.com. Our ICO Registration number is ZB552003. Our email address is: info@themindbodybridge.com

Booking & Payment

Therapy sessions are booked following a Discovery Call based on availability. Sessions are bookable in advance via a secure bank link.

Client Consultation Form

Before proceeding with a Discovery Call, potential clients will be sent a short online confidential Consultation Form. It is required industry practice, and provides much necessary information to determine a clients suitability. Consultation Forms will be stored in line with our Privacy Policy.

  1. Client treatment details will not be discussed with anyone other than the client, with the exception of:
    • Where it is felt advantageous to consult another qualified MBR Practitioner for the purpose of providing you with treatment of the highest possible standard. Only generic non-identifiable information and scenarios are shared in this instance.
    • If during a session I have cause to become seriously concerned for your health and wellbeing to the extent I believe you may be at risk of harming yourself or others, I have a duty of care to take the following action 1) Alert you to my concerns 2) I may need to inform a suitable healthcare provider, person in authority and/or your emergency contact.
  2. Consultation Forms and treatment notes will be kept securely.
  3. Treatment notes may be taken before/during/after each session and kept securely on file.
  4. By completing and submitting the Consultation Form, clients give The Mind-Body Bridge permission to hold records and data about them.
  5. Personal information will not be shared with any third parties.
  6. We are registered with the ICO. Our Data Protection Certificate No is: ZB552003

Disclaimer & Waiver

All clients are requested to digitally sign the following, which forms part of the Consultation Form:

  • Privacy Policy – All personal information given is strictly confidential and stored according to our privacy policy found here. I may discuss information arising from our sessions with qualified MindBody Reconnect practitioners if necessary. Your identity would be kept strictly confidential.
    If during a session I have cause to become seriously concerned for your health and wellbeing to the extent I believe you may be at risk of harming yourself or others, I have a duty of care to take the following action 1) Alert you to my concerns. 2) I may need to inform a suitable healthcare provider, person in authority and/or your emergency contact.
  • Medical Disclaimer – I am not a doctor or psychotherapist and as such cannot diagnose any medical issues. If you have any questions about medical matters/health concerns or think you may be suffering from any medical condition, you should seek immediate medical attention by consulting your doctor or other professional healthcare provider. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information received during a session with your practitioner.
  • Liability Waiver – By digitally signing this Consultation Form I provide my full consent and understanding of all Policies and Disclaimers. I have been honest and accurate in all the information provided. I have already consulted a healthcare professional about any stated health concerns.

Prices & Cancellation Policy

Please see here for current therapy session prices. Please give as much notice as possible if you need to reschedule or cancel a session. Payment for sessions will be charged at 50% if less than 48 hours notice is given, and 100% if less than 24 hours. This is waived under emergency or other mitigating circumstances.

Force Majeure

Every effort is made by the practitioner to provide the service booked by the customer. Some circumstances beyond our control may prevent this. On these rare occasions an alternate date and time will be offered.

Indemnity

We are not a healthcare provider nor do we provide medical advice or medical treatment. References in Our Website and elsewhere to “Treatment” and “Therapy” or any similar terms do not refer to medical treatment or medical therapy. The information presented on http://www.themindbodybridge.com is not intended to diagnose health problems or to take the place of professional medical care. Should you have a medical issue you should always consult with a qualified medical professional. Our Consultation Form provides a waiver to ensure that all clients have consulted a healthcare professional about any stated health concerns.

Updated: 25 November 2024